When the full payment is taken from your payment method, you will receive an email letting you know that we received your order. If you don't receive that email check your spam folder, if you didn’t receive it please email us to napcamllc@gmail.com and place on the email subject “Missing Order Information”. Your order will be shipped to you as soon as possible, but it may not be the same date as your order. Normal order processing will take between 3-7 business days. When order is ready for shipment, you will receive a notification with the shipping information including tracking number. Please allow 48 hours for the tracking information to become available.
You could register/log in on the website www.napcam.net to see the status of your order. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at napcamllc@gmail.com and we will assist you. It would be quicker if you add on the email subject “I haven’t received my order”
United State Shipping Rates (Domestic Shipping)
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Orders less or equal than $999 will take 3 to 7 business days of delivery time, normal costs will be $20 (includes insurance). .
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Orders greater than $999 will take 3 to 7 business days of delivery time, normal costs will be $50 (includes insurance).
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Customs designs may take longer about 5 to 15 days.
In-person pick-up is available at not any additional costs.
We do not offer international shipping.
We do no ship any order to a commercial mail address, customer has to provide a residential mail address.
Any additional question don't hesitate to contact us by phone 470-3651863 or by email napcamllc@gmail.com